Question 1

How to contact any offerwall

Accepted Answer

This article will contain a list of contact methods and instructions on how to get in touch with any of our offerwalls/offer providers to resolve any issues that you may run into when completing offers on their end - to search for a specific provider faster simply press CTRL + F on your keyboard and search for the name of the provider in question.

If you encounter any difficulties with a task initiated via an offerwall, you can typically check your reward status directly within the offerwall interface. Here, you'll find how to directly contact the offerwall for assistance with particular issues. While reaching out, please allow a few weeks for the offerwall to reply, as they handle a high volume of inquiries.

Bitlabs: Head to the Bitlabs offerwall, find the menu icon in the upper left corner, navigate to the 'Reward History' segment, and click the 'Help' button next to the offer's name to create a missing credit ticket by filling out the requested information.

Notik: You can reach Notik support by email at support@notik.me

Lootably: To contact Lootably's support, click the 'support' tab on the top right of the offerwall, then copy your Lootably support ID and send an email to support@lootably.com (make sure to include your Lootably support ID). If you have an issue with Loot.tv you can email support@loot.tv

Adbreak Media: Go to the Adbreak Media offerwall, click the three

Question 2

When will I receive my withdrawal?

Accepted Answer

Withdrawals are typically processed within a few minutes. However, in some cases, it may take up to 2 hours for them to be completed. Please refrain from contacting support regarding your withdrawal as this will not speed up the process.

Question 3

Offer Holds

Accepted Answer

Offers that reward more than 10,000 Diamonds ($10.00) are automatically placed on hold for 30 days. Note that some offers that are known to chargeback are held even below this amount.

How to get your offer released early

Submit a Video: Create a single video including the following:

Current Date & Time: Display the current date and time clearly in the video.
Your CoinCapers Profile: Show your CoinCapers profile within the same video.
Proof of Completion: Present evidence showing that you have met the offer's requirements.

Upload Your Video: Share your video in our support chat. If the file size is too large, consider using Imgur or Streamble for video uploads.

Following these steps will help ensure your offer is released as soon as possible.

Question 4

How to delete your CoinCapers account

Accepted Answer

To delete your CoinCapers account, email us at contact@coincapers.com from the email address you used during registration. In your email, clearly state that you wish to have your account deleted. We will delete your account within 24 hours of receiving your request.

Please understand that once completed, this action cannot be reversed.

Question 5

How many diamonds equals $1?

Accepted Answer

On CoinCapers, 1,000 diamonds equals one dollar.

You can earn diamonds by completing offers, surveys, or watching videos. The diamonds you earn are non-transferable and for your personal use only.

Withdrawals can be made once you reach the minimum threshold. For Litecoin withdrawals, the minimum is 150 diamonds ($0.15). For PayPal withdrawals, the minimum is 10,000 diamonds ($10).

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